In this special edition, we are reviewing the most hated and top rated robot vacuum and mop combos, based on customer reviews on Amazon! This breakdown provides the real scoop from real product users and our own hands-on evaluations. It’s very useful, whether you’re seeking the best value or trying to avoid a disaster.
At Vacuum Wars, we’ve evaluated well over 100 robot vacuums and assigned each one a rating to see if they can rank on our Top 20 Robot Vacuums list. Rankings are primarily based on the various evaluations we do, but we’ve also been tracking Amazon ratings and including those as a factor in each score.
And we’ve recently updated our algorithm to include another metric based on Amazon data, specifically the percentage of one-star reviews. That means, “out of all the reviews a product has, how many are only one star?”
If it’s a lot, that usually means people went out of their way to warn others not to buy that product, which we think is an important and useful signal. And just like the Amazon star rating, we only consider the one-star percentage if the product has more than 50 reviews. Otherwise, we give it a default average score.
So here are the most hated and top rated robot vacuum and mop combos we’ve reviewed, according to this new data.
Most HATED Robot Vacuums
Some robot vacuums have earned the ire of users for being more trouble than they’re worth. Let’s start with number three and work our way up.
3. iRobot Roomba Combo 10 Max
The third most hated robot vacuum is the iRobot Roomba Combo 10 Max. 37% of its reviews were one star, with an overall Amazon rating of 2.8 stars. The current Vacuum Wars ranking of the Combo 10 Max is 61st place, with a Vacuum Wars score of 1.90, which is below the average of 2.8.
Combo 10 Max was iRobot’s final flagship product before the company’s recent overhaul of its entire lineup. Amazon customers described the Combo 10 Max as unreliable and poorly engineered. Navigation accuracy was a frequently cited issue, where the robot gets lost during runs. Users also report regularly encountering false errors, and we noted the same in our review. In fact, the Roomba Combo 10 Max holds the dubious distinction of having the worst score of all time on our navigation efficiency evaluation for a smart robot vacuum.
People also noted the messy mopping and overall poor design of its mop washing station. This is something we also noted in our review. Multiple reviewers mentioned that the device eventually stopped working altogether.
2. Dyson 360 Vis Nav
Coming in as the second most hated robot vacuum is the Dyson 360 Vis Nav, which received 40% one-star reviews, resulting in a 2.8 overall Amazon star rating. It currently ranks 82nd in the Vacuum War’s ranking system, with a 0.62 star rating.
A recurring complaint with Amazon customers was its poor navigation system, bad mapping, and inability to complete runs without issues. The robot often missed entire rooms and struggled to maneuver around common obstacles, such as chair legs.
Many users also cited persistent problems with dropping Wi-Fi connectivity. Battery life was another concern, which is something we noted in our review, where the Dyson 360 Vis Nav had the second-worst battery score of all time.
1. iRobot Roomba Combo j9+
The number one most hated robot vacuum was the Roomba Combo J9+. 41% of its reviews were one-star, and it has an overall Amazon rating of 2.8.
The J9+ performed slightly better than the Dyson Vis Nav in our rankings, primarily because it featured a mop and obstacle avoidance capabilities, whereas the Dyson didn’t. It ultimately achieved a Vacuum Wars ranking of 74, with a score of 1.90.
One common complaint on Amazon was that it frequently failed to return to its charging dock, often getting stuck or lost. Users also reported encountering confusing or persistent error codes. Battery life was another point of contention. The accompanying app received poor marks for being difficult to use or lacking functionality.
Like the Combo 10 Max, we also found its navigation to be quite poor in our review. It got the second-worst score of all time on the Vacuum Wars navigation efficiency evaluation.
Most LOVED Robot Vacuums
And now, here are the top rated robot vacuums, according to Amazon reviewers.
3. Roborock Qrevo Slim
Only 5% of the Roborock Qrevo Slim’s approximately 300 reviews are one star. It’s also currently ranking number eleven on the Vacuum Wars Top 20, with an Overall score of 4.04.
Users generally praise the Qrevo Slim’s strong floor cleaning ability, particularly on hardwood floors. They also praise its accurate mapping and navigation, intuitive app, and hands-off features that refill, wash, and dry the mop pads, as well as empty the dust bin.
In our Qrevo Slim review, we noted that it has a better-than-average obstacle avoidance system, known as Starlight.
Its mopping features and battery life were also great. We believe the Qrevo Slim is now more valuable than when we first reviewed it. Roborock has since lowered the price, as newer models have been released.
The Roborock Qrevo Slim is a low-profile robot vacuum and mop designed to clean under furniture with ease, and as one of Roborock’s newest releases, it immediately earned a position in our top 20 list due to its excellent performance and top-notch features. The DuoRoller brush and powerful 11,000 Pa suction ensure thorough cleaning, while the dual spinning mops lift over carpets and adjust water flow for optimal mopping. It features advanced navigation to identify and avoid obstacles, and the Multifunctional Dock 3.0 handles tasks like mop washing, warm air drying, auto tank refilling, and dust emptying. See additional info
Price as of June 17, 2025
Auto Empty Station: Self Empties Debris | Washes Mop Pad | Washes Mop Pad with Hot Water | Dries Mop Pad | Dries Mop Pad with Heated Air| Self Cleaning | Dirty Water Sensor
Mopping: Lifts Mop Pads on Carpets | Extending Mop Pad for Hard to Reach Areas
Hardware: Auto Extending Side Brush for Hard to Reach Areas | 20mm Threshold Crossing
Performance: Carpet Boost Settings
Mapping / Navigation: Multi Level Maps | Virtual Barriers and No Go Zones
Obstacle Avoidance: 73 Objects Recognized
Pet Features: Live Video Monitoring | Pet Checkup or Similar
Controls: Virtual Assistant Options
| Scores | Roborock Q Revo Slim | Average Robot Vacuum Tested |
|---|---|---|
| Vacuum Wars Overall | 4.04 | 2.80 |
| Features | 4.37 | 3.63 |
| Mopping Performance | 3.55 | 2.73 |
| Obstacle Avoidance | 4.38 | 3.44 |
| Pet | 4.37 | 2.87 |
| Navigation | 3.12 | 3.00 |
| Battery | 1.99 | 2.27 |
| Performance | 3.85 | 3.59 |
| Official Battery Life: 180 Minutes | Navigation Type: 3D Tof Lidar |
| Official Suction Power: 11000 Pa | Dust Bin Size: 220ml |
| Obstacle Avoidance Type: 3D sensors & Single Camera | Objects Recognized: 73 |
| Multi Level Maps: Y | Virtual Barriers: Y |
| Detergent Capacity: Unknown | Disposable Bag: 2.7L |
2. Roborock Saros 10R
The second most loved robot vacuum is also a Roborock—the Saros 10R. Only 6% of its reviews are one star, and it has an exceptionally high 4.5-star Amazon rating. Customers have noted various positives, including the accurate mapping and navigation, as well as a dock that self-washes and allows the mop to lift or detach for seamless transitions between floor types. The Saros 10R was the first robot vacuum we evaluated that ever got a perfect score with obstacle avoidance.
Potential drawbacks of the 10R include a small 270ml dust bin, which can become clogged if you don’t run it frequently enough or have a lot of pet hair in your home. And of course, it’s priced at a premium. Even with those factors, the Saros 10R is currently ranking third on the Vacuum Wars Top 20, with an Overall score of 4.33.
The Roborock Saros 10R features a 3.14-inch profile and StarSight Autonomous System 2.0, eliminating the need for a raised LDS unit and allowing it to clean under low-lying furniture. It excelled in our obstacle avoidance tests, demonstrating reliable 3D sensing and a VertiBeam Lateral Obstacle Avoidance system that navigates cables and various types of furniture. The HyperForce suction, combined with a zero-tangle brush configuration, addresses different floor surfaces, while the AdaptiLift Chassis helps it cross thresholds up to 4cm and automatically lift its mops on carpets. A 10-in-one Multifunctional Dock handles tasks such as dust collection, mop washing, and drying, and the built-in “Hello Rocky” voice assistant supports offline voice commands for added convenience. See additional info
Price as of June 17, 2025
Auto Empty Station: Self Empties Debris | Washes Mop Pad | Washes Mop Pad with Hot Water | Dries Mop Pad | Dries Mop Pad with Heated Air| Self Cleaning
Mopping: Lifts Mop Pads on Carpets | Extending Mop Pad for Hard to Reach Areas | Can Leave Pads at Base while Vacuuming
Hardware: Auto Extending Side Brush for Hard to Reach Areas | 40mm Threshold Crossing | Removes Hair from Brush Roll
Performance: Carpet Boost Settings
Mapping / Navigation: Multi Level Maps | Virtual Barriers and No Go Zones
Obstacle Avoidance: 108 Objects Recognized
Pet Features: Live Video Monitoring | Pet Checkup or Similar
Controls: Virtual Assistant Options
| Scores | Roborock Saros 10R | Average Robot Vacuum Tested |
|---|---|---|
| Vacuum Wars Overall | 4.33 | 2.80 |
| Features | 4.51 | 3.63 |
| Mopping Performance | 3.54 | 2.73 |
| Obstacle Avoidance | 5.00 | 3.44 |
| Pet | 4.78 | 2.87 |
| Navigation | 3.44 | 3.00 |
| Battery | 2.83 | 2.27 |
| Performance | 3.69 | 3.59 |
| Official Battery Life: 180 Minutes | Navigation Type: 3D ToF Lidar |
| Official Suction Power: Unknown | Dust Bin Size: 270ml |
| Obstacle Avoidance Type: VertiBeam Lateral | Objects Recognized: 108 |
| Multi Level Maps: Yes | Virtual Barriers: Yes |
| Detergent Capacity: 590 ml | Disposable Bag: 2.7L |
1. Mova P10 Ultra
The number one most loved robot vacuum is the Mova P10 Ultra, with only 6% of its 263 reviews being one-star, and it has a super high overall Amazon star rating of 4.6. It’s also currently ranked number eight on the Vacuum Wars Top 20, with an Overall score of 4.17.
This robot vacuum has most of the features that other flagships offer, but it’s selling for significantly less. In fact, it’s the cheapest robot vacuum in the Vacuum Wars Top 20, and currently our official value pick.
The P10 Ultra’s price is probably one of the reasons customers on Amazon are so eager to give it good reviews.
The Mova P10 Pro Ultra easily handles dust, pet hair, and debris on hard floors and carpets with powerful 13,000Pa suction and advanced multi-level mapping. Its all-in-one docking station automatically empties the dustbin, refills the water tank, adds cleaning solution, cleans the mop pads with hot water, dries the mop pads with heated air, and self-cleans the washboard. The Mova P10 Pro Ultra lifts the mop pads 10.5mm to avoid wetting carpets, and the built-in RGB camera with 3D structured light precisely detects up to 70 kinds of objects, ensuring thorough cleaning even in dim spaces. Its FlexReach extending side brush and mop pad efficiently cleans corners and beneath low furniture. Pet-friendly features include pet checkup and video monitoring. “Hey Mova” virtual assistant accepts voice commands for added convenience.See additional info
Price as of June 17, 2025
Auto Empty Station: Self Empties Debris | Washes Mop Pad | Washes Mop Pad with Hot Water | Dries Mop Pad | Dries Mop Pad with Heated Air| Self Cleaning | Dirty Water Sensor
Mopping: Lifts Mop Pads on Carpets | Extending Mop Pad for Hard to Reach Areas
Hardware: Auto Extending Side Brush for Hard to Reach Areas | 22mm Threshold Crossing
Performance: Carpet Boost Settings
Mapping / Navigation: Multi Level Maps | Virtual Barriers and No Go Zones
Obstacle Avoidance: 70 Objects Recognized
Pet Features: Live Video Monitoring | Pet Checkup or Similar
Controls: Virtual Assistant Options
| Scores | Mova P10 Pro Ultra | Average Robot Vacuum Tested |
|---|---|---|
| Vacuum Wars Overall | 4.11 | 2.80 |
| Features | 4.20 | 3.63 |
| Mopping Performance | 3.06 | 2.73 |
| Obstacle Avoidance | 3.96 | 3.44 |
| Pet | 4.33 | 2.87 |
| Navigation | 4.57 | 3.00 |
| Battery | 4.90 | 2.27 |
| Performance | 4.33 | 3.59 |
| Official Battery Life: 198 Minutes | Navigation Type: Spinning Lidar |
| Official Suction Power: 13000 Pa | Dust Bin Size: 300ml |
| Obstacle Avoidance Type: Single Camera, LED & 3D Structured Light | Objects Recognized: 70 |
| Multi Level Maps: Yes | Virtual Barriers: Yes |
| Detergent Capacity: 200ml | Disposable Bag: 3.2L |
Conclusion
There you have it! That’s our list—straight from the people who live with them every day.
Among the most hated vacuums, iRobot’s Roomba Combo j9+ and Combo 10 Max stood out for unreliable navigation and critical design flaws, while Dyson’s 360 Vis Nav disappointed with poor mapping and short battery life.
On the other hand, the most loved vacuums—MOVA P10 Ultra, Roborock Saros 10R, and Roborock Qrevo Slim (Amazon Links)—earned praise for smart navigation, hands-off maintenance features, and excellent value for money. The contrast is clear: thoughtful engineering and reliability win trust, while overpromised features that underdeliver tend to spark frustration.
