Bissell has initiated a recall of its Multi Reach Cordless Vacuum Cleaners due to a fire hazard. This recall concerns the battery pack, which can overheat and smoke, posing a risk to users. Consumers who own the recalled cordless vacuum should immediately cease using the product.
Bissell has provided a toll-free number and email for affected customers to get information on receiving a free replacement vacuum and instructions on safely depleting the vacuum’s battery charge. This information is on the United States Consumer Product Safety Commission (CPSC) website.
Recall Details
- Name of Product: Bissell brand Multi Reach Hand and Floor Vacuum Cleaners.
- Recall Date: Announced on February 01, 2024.
- Hazard: The vacuum’s battery pack may overheat, potentially causing it to smoke and present a fire hazard.
- Remedy: Bissell is offering a replacement for the affected models.
- Units Affected: Approximately 142,000 units in the U.S., with an additional 14,600 sold in Canada.
Description of the Recalled Models
The recall involves multiple models of the Bissell Multi Reach Cordless Vacuum, including models: 1985, 19851 (Multi Auto), 19859, 1985T, 2151, and several others. Consumers can find the model number on the product rating label located behind the dirt tank. The vacuums were available in various colors, making them identifiable by appearance and model number.
Where Were the Cordless Vacuums Sold?
The recalled vacuums were available at:
- Retailers such as Lowe’s, Macy’s, Kohl’s, Target, Walmart, and Best Buy.
- Online platforms, including BISSELL.com, Amazon.com, and HSN.com.
- Sale Period: The vacuums were sold from August 2016 through December 2022, priced between $110 and $270.
In Conclusion
Bissell’s recall of the Multi Reach Cordless Vacuum highlights the company’s commitment to customer safety. Owners of the affected models should immediately stop using the vacuum and contact BISSELL for the necessary steps to receive a replacement; refer to the United States Consumer Product Safety Commission website for complete instructions.
Owners of the affected models should refer to the United States Consumer Product Safety Commission (CPSC) for all instructions on the Bissell Multi Reach Cordless Vacuum Cleaner recall.